Privacy Policy
Last updated: September 7, 2025
At DevOpsX, your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.
DevOpsX is headquartered in India, and we process personal data in accordance with applicable data protection laws.
1. Information We Collect
We collect information to provide, improve, and secure our services. This may include:
a. Information You Provide
- Name, email address, job title, and company details when you sign up, book a demo, or contact us.
- Billing and payment details when purchasing services.
- Messages, feedback, or support requests.
b. Information We Collect Automatically
- Log data such as IP address, browser type, operating system, and access times.
- Usage data including features accessed, actions taken, and time spent on our platform.
- Cookies and similar technologies for authentication, preferences, and analytics.
c. Information from Third Parties
- Cloud service providers (e.g., AWS, GCP, Kubernetes integrations).
- Publicly available sources or partners when authorized by you.
2. How We Use Information
We use your information to:
- Deliver and maintain our services.
- Provide customer support and respond to inquiries.
- Analyze usage trends and improve product performance.
- Communicate updates, security alerts, and product information.
- Process payments and manage subscriptions.
- Ensure compliance with applicable laws and regulations.
3. How We Share Information
We do not sell personal information. We may share information with:
- Service Providers: Trusted vendors who process data on our behalf (e.g., hosting, analytics, payment).
- Business Partners: For joint offerings or integrations (with your consent).
- Legal & Compliance: When required by law, regulation, or to protect our rights and security.
- Corporate Transactions: In case of a merger, acquisition, or restructuring.
4. Data Retention
We retain your information only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.
5. Your Rights
Depending on your location, you may have rights such as:
- Access: Request a copy of your personal data.
- Correction: Update inaccurate or incomplete information.
- Deletion: Request deletion of your data.
- Restriction/Objection: Limit or object to how your data is processed.
- Portability: Receive your data in a machine-readable format.
To exercise these rights, contact us at contact@devopsx.ai.
6. International Data Transfers
Since DevOpsX is headquartered in India, your data may be processed in India and other countries where our service providers operate. We take steps to ensure adequate safeguards for such transfers.
7. Security
We implement industry-standard security measures to protect your data, including encryption, access controls, and monitoring. However, no method of transmission or storage is 100% secure.
8. Children's Privacy
DevOpsX services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our website or by email.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our practices, please contact us:
India
DEVOPSX PRIVATE LIMITED
House No. 1106, Khasra No.573/1, Khimlasa, Sagar, Sagar- 470118, Madhya Pradesh, India
USA
DevopsX LLC
16192 Coastal Highway, Lewes, Delaware 19958, County of Sussex, Delaware, USA
contact@devopsx.ai